AI
strategy
Identify where AI could benefit your organization and recommend which type of AI would work best to help ensure investments go where they'll deliver results.
DIGITAL · PRODUCT · AI
STRATEGY & EXECUTION
Close the gap between strategy and results.
Most organizations know the business results they want to achieve.
What's harder to know is what problems to solve to deliver them.
HOW WE WORK
Find the real problem. Align the teams. Sustain the results.
The biggest reason initiatives fail isn't usually technology. It's solving the wrong problem, misalignment between cross-functional teams, and not having the resources in place to sustain what was built. Kinecture delivers results by addressing all three.
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Diagnose the real problem
We keep teams anchored to the results they're trying to achieve and help them identify the real problem before resources are committed to the wrong one.
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Align the organization
We develop a strategy that will deliver results, define how to measure success, and gain the cross-functional alignment needed to keep teams focused on the same goal.
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Identify the teams needed
We determine the skills and roles your initiatives require and help you put the right people in place to deliver results now and sustain them long term.
AI is part of every step, from synthesizing data to help uncover the real problem, to deciding where automation and AI fit within the strategy to strengthen teams and deliver results.
SERVICES OFFERED
Where Kinecture can help.
AI
Digital strategy &
transformation
Create a strategy and roadmap to modernize customer experiences, platforms, and channels, focused on business goals and clearly defined success measures.
Workflow
optimization
Map how work and data flow end to end to find the friction holding back results and identify where process changes, automation, or AI agents will make the most impact.
Omnichannel
experience
Define a strategy for seamless, personalized customer experiences that connect digital and physical channels to drive engagement, loyalty, and business results.
Digital & device
identity solutions
Evaluate and recommend an integrated suite of digital identity, KYC, KYB, and device identity products that reduce fraud without adding friction for customers.
Vendor
selection
Guide teams from requirements definition through vendor evaluation, business case creation, and negotiations to select the best fit for your customer and business needs.
ABOUT OUR FOUNDER
Solving hard problems leads to results.
Heather has 15+ years of product leadership experience across Financial Services, Healthcare, and Retail. She's achieved impressive business results by understanding what problems need to be solved, gaining organizational alignment, and growing the skills of her teams.
$1.7B
in revenue through 9.1M digital transactions on the OptumRx platforms she led, up 23% year over year.
$45M
in revenue in nine weeks from the Target Kids' Wish List app, which she co-invented and holds a US patent for.
140%
year-over-year growth in digital account openings at MidWestOne, with fraud reduced to near zero, after discovery showed the platform already selected wouldn't meet customer or business needs.
1.2M
customers converted to new digital banking at TCF. That same year, her team of 25 shipped 42 deployments and drove 240% growth in digital banking logins.
PROJECT FEEDBACK
In their words.
- "Sees around the corner"
- "Great at strategy but can also execute"
- "Influences people to get work done"
"If you want to get it done, get it done right, and get it done fast, hire her."
"I don't see you giving up on anyone or any problem to be solved. This unique quality creates a sense of confidence that this mountain can be climbed, and that it can be done with a spark of joy."
"Heather has a unique gift of relationship building, which coupled with her ability to manage stakeholders (from ICs to C-Suite) makes her a dynamic and trusted leader. Her business acumen creates a strong executive presence with confidence that fosters trust and alignment."
"Her knowledge can easily help others understand what they need to know to give good input or assistance in a decision. This was beneficial to me many times in working through vendor analysis and implementing solutions."
CONTACT
Let's talk about the results you're trying to achieve.
Whether you're about to commit resources to a new initiative or you recently launched a solution and the results aren't following, we're interested to hear what you're working on.